Support and Help Site – EMDESK Classic
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March 5, 2013 FAQ's 1687
To add planned person-months without altering the planned personnel costs of a Contractor, you need to create a new “Personnel Cost Category” with a rate of 0€ under Contractor > Financial Information in the panel Cost Rates. Afterwards, you are able to add additional efforts to the new category in the Work Plan > Resources....
March 5, 2013 FAQ's 1580
To re-schedule the due dates for review meetings, please go to Implementation > Controlling > Report/Review Schedule and enter in the new due dates for the reporting periods.....
March 5, 2013 FAQ's 1429
The EC Contribution is computed automatically on the basis of Direct Costs and Indirect Costs considering the reimbursement rate of the Contractor and activity type....
March 5, 2013 FAQ's 1502
First, please check if you looked for the email in the inbox of the email account you are using with EMDESK. Also please check your email application8217;s spam, junk folder or filter settings as well as folders. Finally, please note that some emails may be blocked by your ISP (Internet Service Provider)....
March 5, 2013 FAQ's 1728
The Coordinating Contractor is set by default with the project registration and fixed at the first position in the Contractor list. To change the Coordinating Contractor, please contact support@emdesk.com and state the list number of the new Contractor to become the Coordinating Contractor....
March 5, 2013 FAQ's 1527
The status of the Contractor8217;s data, changes to 8220;In Progress8221; when a Contractor starts editing. The status changes to 8220;Finalised8221; when the Contractor clicks the Finalise button. If the status shows 8220;No involvement in any WPs8221; in the Work Package description column, then the Contractor has not been involved by the planned staff effort in...
March 5, 2013 FAQ's 1802
There is no save button in EMDESK. The data you enter is directly transferred to the database and saved without having to reload the page when you leave any input field or selection bar....
March 5, 2013 FAQ's 1615
You need to expand the Work Packages to the sub-level Tasks and then enter the Person Cost category. There you will be able to enter the person-months only for those specific tasks that match the participation period of the Contractor. Please note that you only can enter Staff Effort for your Contractor if you have...
March 19, 2014 FAQ's 1821
The plan start and end of work packages as per the DoW can be adjusted at DoW > Work plan > WP Structure. Note that the plan start and end of work packages are set by the earliest start date and the latest end date of the sub-level tasks. Consequently, you need to adjust the plan start and...
March 5, 2013 FAQ's 1803
You can not copy & paste figures or images to the editor directly. To embed figures and images, you need to upload the figure as an image file (only jpg, gif and png accepted) to the online repository via the Media Manager by clicking before you can insert it to the editor....