Support and Help Site – EMDESK Classic

Collaboration Management

Project Wiki

March 8, 2013 Collaboration Management 3901

For each proposal or project, you can create your own internal Wiki within EMDESK when clicking Collaboration > Wiki on any page. It works essentially like an internal website where you can post project information.  ...

Links

October 9, 2014 Collaboration Management 3557

From the Links tab accessible through Collaboration on the bottom left of every screen, you can add new link addresses/descriptions to various categories. You can add and save link addresses and descriptions to specifically created categories in EMDESK.  ...

Groups and Mailing Lists

March 30, 2015 Collaboration Management 9709

Via the Groups tab accessible through the Collaboration menu on the bottom left of every page, you can manage your groups and their members (users and contacts). Each group becomes automatically also a mailing list. Once you have created a group, the group is available as an option in other areas of EMDESK. For example, you can...

Project Forums

October 9, 2014 Collaboration Management 3825

Under the Forum tab accessible through Collaboration on the bottom left of every screen, an internal project forum is available for all project users. You are able to start a new discussion or post replies on other threads. All available discussion threads are listed on the left side panel. You can use the drop-down menu...

Email Messages

October 9, 2014 Collaboration Management 4200

From the Email section accessible through Collaboration on the bottom left of every screen, you are able to send, view and receive messages to/from other Project Users, Groups or External Contacts. Read and Manage Your Messages    On the left side panel of the message system you can view all the        ...

Contacts in EMDESK

October 9, 2014 Collaboration Management 4185

EMDESK provides shortcuts to  the extensive collaboration functionalities that are always available at the bottom of every screen. The platform offers Contact Lists, Emails, Forums, Groups, Links and Wiki categories.   Contacts Here you are able to view detailed contact information from all Contractors, Project Users and Externals. Select a Contractor from the left side...