Support and Help Site – EMDESK Classic
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March 5, 2013 FAQ's 2065
Please make sure that you have turned the text editor into the edit mode by clicking . If the problem still persists, it might be that your browser requires you to type a character before being able to edit or delete already existing contents....
March 5, 2013 FAQ's 1598
During the export, an image placed within a text editor is auto down-sized to the page-width if the image width is wider than the page-width. In case the picture width is lower than the page-width, it is displayed according to the width associated with the image....
March 5, 2013 FAQ's 2277
To manage media, please go to any text editor in EMDESK e.g. in Proposal > Part B and turn the editor to the edit mode. Then click on the image iconclick on the image icon in the toolbar of the editor to access the Media Manager. To delete an image from the Media Manager, please...
March 5, 2013 FAQ's 1757
You can define the image size as you want it to be displayed in the export by using the right-mouse click on the image to open context menu and select 8220;Insert/Edit image8221;....
March 5, 2013 FAQ's 1817
To set properties of an entire table or table cell, please click with the right mouse button on the table or cell and select “Table properties” or “Cell > Table Cell properties8221; in the context menu to access the table properties and formatting options....
March 5, 2013 FAQ's 1810
A Part B section is locked during editing by another user whenever the other user has clicked the edit button. A section stays in the status locked until the editing user closes the section properly by clicking the close button. In any case, the section is auto-checked-in (unlocked) 60 minutes after the last action by...
March 5, 2013 FAQ's 2470
Except the system folder 8220;Attachments8221;, you can edit and delete all other folders by clicking at the edit button at the right edge of the folder in the folder tree. The system folder 8220;Attachments8221; is required to be existent for exchange of documents uploaded via Messaging, Calendar or Deliverables and can therefore not be renamed....
March 5, 2013 FAQ's 1970
Uploaded files and messages through the mailing server are scanned on several security issues and also viruses....
March 5, 2013 FAQ's 1996
At the moment, there is no automatic upload from EMDESK to the EC tools, since the EC does not provide a third party interface. EMDESK is working as a priority on establishing an automatic data transfer in the near future....
March 5, 2013 FAQ's 1859
There is no storage limit or amount limit for managing documents in the document repository. The maximum upload file size limit is 50MB per document....