Email Messages

From the Email section accessible through Collaboration on the bottom left of every screen, you are able to send, view and receive messages to/from other Project Users, Groups or External Contacts.

Read and Manage Your Messages

   On the left side panel of the message system you can view all the              messages received in the Inbox. Select from the drop-down menu Outbox     if you wish to view the sent messages. Use the drop-down menu Show to    filter according to the month received or sent. Finally, to read a message,    please click on a message in the message list from the left side panel.        The message details will appear in the main area.


Send/Reply to a Message

To reply to a message click on Screen Shot 2013-02-28 at 2.35.14 PM. The reply message form New Message will appear containing the received sent message text and the sender’s name as the recipient. You can change the subject, type in the message and add further recipients (users, groups or external contracts) by using the drop-down menu Recipients and clicking Screen Shot 2013-02-28 at 2.36.18 PM. Delete a recipient by simply clicking delete_icon.

Optionally, you are able to attach a document from your desktop to the message. The attached document is saved in the Document Manager.

To submit the message, click the Screen Shot 2013-02-28 at 2.36.40 PM button and all selected recipients will receive the message by email in their EMDESK Inbox and a notification about a new message on their myEMDESK Desktop. To cancel the procedure, click on Screen Shot 2013-02-28 at 2.36.59 PM. This same process can be used to send a new message but instead of selecting Answer, go to the left side panel and click Screen Shot 2013-02-28 at 3.01.02 PM. To forward the message click Screen Shot 2013-02-28 at 2.37.12 PM and click Screen Shot 2013-02-28 at 2.37.24 PM to delete.


 For additional information on managing mailing lists in EMDESK please check also the article on Groups

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