Q: I cannot login to EMDESK – my account is inactive or locked. What should I do now?

Oct 16, 2013 2281 Print this page Download PDF Request support  

Your account is inactive due to security reasons. Most likely there is a chance your account has more than 3 failed attempts to login, which than locks it. In such an event, please use the “Forgot password” function at the login page. In some other cases, your access rights to a project might have been deactivated by the Project Coordinator, so please direct your request to a user with Coordinator Rights.