Support and Help Site – EMDESK Classic
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March 6, 2013 FAQ's 1827
To check the user who created the event, go to the Calender View and simply click on the next to the event and check in the line Created by. If you own Coordinator rights, you can change the meeting entries yourself. To do that, simply click on the next to the event and then edit...
March 6, 2013 FAQ's 2149
Yes, Arial 10pt font is in line with using 11 Times New Roman....
August 4, 2015 FAQ's 5514
You can export a list of cooperation activities as part of the interim or periodic reports under the heading Cooperation activities from Implementation > Version / Export....
March 6, 2013 FAQ's 2243
The reason why you do not see the Deliverables is because you own Contractor access rights and you are not assigned to all Deliverables. Please note that a user with Contractor access rights can see only the Deliverables the users is assigned to. A user is assigned to a Deliverable when s/he is in charge...
March 7, 2013 FAQ's 8138
There are two rules you need to follow when shifting person months between WPs without changing the overall requested EU contribution: Person months can only be shifted within the same personal cost category and within the same partner. Otherwise, the person months could be multiplied by a different staff rate and/or indirect cost rate. Person...
March 5, 2013 FAQ's 3366
EMDESK provides the generation and export of the Distribution of EC Contribution, Financial Summary and the Form C for each of the partners within the Periodic Report period into an EXCEL under the Implementation > Version/Export Phase. The exported spreadsheets are in accordance with the FP7 Guidelines. ...
March 5, 2013 FAQ's 2390
Got back to myEMDESK > Project Settings > User Accounts and resend the invitation by clicking at the button Re-invite at the user entry in the panel 8220;Not confirmed invitation.8221; Also, ask the user to check their mailbox again in their spam, junk/filter folders or check if it is blocked by their ISP (Internet Service...
August 4, 2015 FAQ's 7999
This change can only by someone with Coordinator Rights. Users with Contractor Rights will need to request this change from their Coordinator or be granted Coordinator Rights. To make this change, go to myEMDESK > Project Settings > User Accounts > Click on the + symbol on the right side of the correct user account > Select the...
October 16, 2013 FAQ's 2280
Your account is inactive due to security reasons. Most likely there is a chance your account has more than 3 failed attempts to login, which than locks it. In such an event, please use the 8220;Forgot password8221; function at the login page. In some other cases, your access rights to a project might have been...
March 5, 2013 FAQ's 1784
In this case, the account holder needs to be registered to the project and you are able to grant the user with Coordinator Rights under myEMDESK > Project Settings > User Accounts....